moments of annoyance!
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here below i am sharing you my exchanges with Tan who has been my platonic friend for 7 years now. i first met her 7 years ago when she was only 25 then. i was only 6 months ahead of her in my office. the first day we met she invited me for lunch which i gladly obliged. one thing about that lunch i will never forget is i left and lost my expensive polo jacket at the vietnamese restaurant. tan has moved up to management almost 3 years now, but we remained friends. i have been supportive of her and useful in many ways in her moving up in management. during the time she was at the leadership development program for a year, i wrote a lot of sort of essays, case studies or narratives for her. she always want me to review her work and polish it brilliantly as possible. i even wrote her a book report. i made it easy for her to go through the process of the leadership development, and she finished the program with flying colors. but even now she is in management and i am still a technician she always asked me for my advice and feedback. we still have lunch and dinner whenever she asked me. i guess i am just a great friend for her that i will do anything for her to succeed in management. enjoy reading below and you may learn a thing or two if you are in management or desiring to be one.  ______________________________________________ From: Antonio Sent: Monday, October 19, 2009 1:20 PM To: Tan Subject: RE: Screening Goal & Screening Guide Good point. But you can still achieve the same results or more by being not too managerial. _____________________________________________ From: Tan Sent: Monday, October 19, 2009 1:16 PM To: Antonio Subject: RE: Screening Goal & Screening Guide True, but there are only a few of these individuals who are helping and still willing to help. They know this email does not pertain to them. By doing this, I have documentation. I can then proceed to PA or OPS. If I never have these to back me up, it can back fire if decide to take any type of adverse actions. Much said, I know I was a little rough on my email below. I don't regret that I sent it. Like I said some people need this guidance to help them understand that management is watching and assessing their performance based on this. _____________________________________________ From: Antonio Sent: Monday, October 19, 2009 1:12 PM To: Tan Subject: RE: Screening Goal & Screening Guide The best approach is always the humanly approach. It work better for those who are borderline competent or incompetent. You wont change those who have already decided to be incompetent. You audience are always those who are helping and still willing to help. They need to be stroked with words that work wonders. _____________________________________________ From: Tan Sent: Monday, October 19, 2009 1:09 PM To: Antonio Subject: RE: Screening Goal & Screening Guide I understand from an employees perspective. However, having been in management for a over 2 years now has changed me. I see things from another perspective. Believe, there are still a few that need that type of guidance. If we ignore the intangibles, we would be in a worst situation that we are now. So we're constantly having to weigh our options. Though may approach may not be pleasing to everyone, at least I'm seeing some results. _____________________________________________ From: Antonio Sent: Monday, October 19, 2009 1:05 PM To: Tan Subject: RE: Screening Goal & Screening Guide You did not learn a lesson from my email ez money. _____________________________________________ From: Tan Sent: Monday, October 19, 2009 1:04 PM To: Antonio Subject: RE: Screening Goal & Screening Guide We're all human. They got what they asked for. _____________________________________________ From: Antonio Sent: Monday, October 19, 2009 1:03 PM To: Tan Subject: RE: Screening Goal & Screening Guide Don’t be reactive on moments of annoyance. You have to pause. _____________________________________________ From: Tan Sent: Monday, October 19, 2009 1:02 PM To: Antonio Subject: RE: Screening Goal & Screening Guide Lol. You're right, I reviewed my message and it didn't have that magic word…. Oh well, it's too late. Like I said it was written in a moment of annoyance. _____________________________________________ From: Antonio Sent: Monday, October 19, 2009 12:59 PM To: Tan Subject: RE: Screening Goal & Screening Guide You have to talk to them as humanly as possible. You should you use the word please that could make wonders for their cooperation. _____________________________________________ From: Tan Sent: Monday, October 19, 2009 12:51 PM To: Antonio Subject: RE: Screening Goal & Screening Guide Thanks for that feedback. It's too late, I've sent it already. It was written right after a few employees came to me complaining about their screening. _____________________________________________ From: Antonio Sent: Monday, October 19, 2009 12:50 PM To: Tan Subject: RE: Screening Goal & Screening Guide Not too good. It’s a managerial directive. I would not like to see a directive like that which is not inclusive or appealing to my sense of obligation or self pride or sort of appealing to my sense of teamwork. _____________________________________________ From: Tan Sent: Monday, October 19, 2009 12:47 PM To: Antonio Subject: FW: Screening Goal & Screening Guide What do you think of the message below. Some BAs are upset that I gave them too many screening cases to do. It's because they're behind and that they've not been screening daily. So I decided to send this to them. I hope it didn't sound too demanding. I don't want the BAs to think that I'm trying to take over Rolanda's job. Rolanda's father passed, so she is expected to be off for a while. In her absence, I'm overseeing the BAs. Tan ______________________________________________ From: Tan Sent: Monday, October 19, 2009 12:31 PM To: #SF CA WNPSC ALL MOD07 BA Cc: Popal, Sadique; Carter, Rolanda; Chao, Tan Subject: Screening Goal & Screening Guide Good Afternoon BA's: The PSC's goal is to have no screening cases over 21 days. See today's report below (click on BA tab). Let's put in some effort to continue to make daily screening a priority while working to reduce our average age. It is expected that you screen your over 21 days daily. This is the bare minimum expected of you. If you clear all your over 21 days cases, there is no stopping you from screening the younger cases or assisting others to bring down the overall screening queue. Hence…exceeding expectations. This goes the same with all of your other assigned work loads. I am also providing you with a screening guide below. If you have not looked at it in a while, I recommend that you take some time to review it. This should help with some of your screening questions. Thanks for all your efforts. Tan |
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10/20/2009 3:08 am |
I say Tan's first email is kinda rude... her subordinates will not be so happy to read it... she'll probably just building up a gap from her subordinates... and it's not healthy in a workplace. Tan should be a little soft... she should know how to show authority without being rude... let her read some John Maxwell's books... they're really good for leaders like her as well as for team members. "Keep your eyes on the stars, and your feet on the ground.”
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 10/20/2009 12:00 pm |
I say Tan's first email is kinda rude... her subordinates will not be so happy to read it... she'll probably just building up a gap from her subordinates... and it's not healthy in a workplace. Tan should be a little soft... she should know how to show authority without being rude... let her read some John Maxwell's books... they're really good for leaders like her as well as for team members. but the problem is there are unique set of challenges to be a leader and be in management in the government where the employees are tenured and protected by the union. she is getting frustrated and almost daily have to deal with conflict resolutions. she is making about $20k a year more than i do, and plus OT she is making over $100K a year. but i say its not worthed for me because of my age. if i was young as she is (32), i would probable do it too and be in management.
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10/21/2009 1:20 am |
i agree with you. thanks for the visit and for your thoughts. but the problem is there are unique set of challenges to be a leader and be in management in the government where the employees are tenured and protected by the union. she is getting frustrated and almost daily have to deal with conflict resolutions. she is making about $20k a year more than i do, and plus OT she is making over $100K a year. but i say its not worthed for me because of my age. if i was young as she is (32), i would probable do it too and be in management. what i did then, I think myself as part of the team, think what they are expecting from me.. what i can do for them to trust me... and realized at the end how to motivate my team without being a biatch to them. and surprisingly it worked!  Your friend just need to know how to make her team motivated, not blaming them for her disappointments. "Keep your eyes on the stars, and your feet on the ground.”
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10/21/2009 4:06 pm |
Being a leader is not that easy... i also experienced that before in my old project. I handled more than 20 people that time... and most of them are older than me and had spent more years in the company than i have... and so, at first it was really hard for me to gain their trusts and respect coz I was young, and it was really hard to make them render OTs... at first, i'd been a little authoritative but not as rude as your friend. And i noticed it only created that invisible gap between me and my subordinates.... what i did then, I think myself as part of the team, think what they are expecting from me.. what i can do for them to trust me... and realized at the end how to motivate my team without being a biatch to them. and surprisingly it worked! Your friend just need to know how to make her team motivated, not blaming them for her disappointments. would you marry me on the condition that you join the military and bring me back to places i'd been before like living in europe for 2 or 3 years. don't worry, it will be a role reversal for me. i will be the sort of househusband for you doing the housecleaning, laundry, grocery shopping, cooking and etc. but promise you will be nice when go home.
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10/22/2009 4:37 am |
My apologies sir that i can't marry you due to the following reasons: * I'm not looking for a muchacho. I can do those chores myself * I don't want to join the military oz i don;t want my hair to be cut short * I'm not a sugarmommy type... i barely have savings... i'm not rich! * I would like to go to Europe but don't have any budget for that. * My heart is already beating for someone. I just don't know if that someone is feeling the same way towards me. "Keep your eyes on the stars, and your feet on the ground.”
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10/22/2009 5:28 am |
My apologies sir that i can't marry you due to the following reasons: * I'm not looking for a muchacho. I can do those chores myself * I don't want to join the military oz i don;t want my hair to be cut short * I'm not a sugarmommy type... i barely have savings... i'm not rich! * I would like to go to Europe but don't have any budget for that. * My heart is already beating for someone. I just don't know if that someone is feeling the same way towards me. i hope she is feeling the same way towards you. goodluck! at my age its not easy to marry someone or even love her!
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10/23/2009 8:27 am |
well it just a thought. marrying someone should not be on a whim of by purpose of going to europe. i can get there myself. i was just trying to flatter you. sorry if i touched your nerve. i hope she is feeling the same way towards you. goodluck! at my age its not easy to marry someone or even love her! should i feel flattered with what you said? truth is, i didn't take it seriously  "Keep your eyes on the stars, and your feet on the ground.”
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10/23/2009 9:44 am |
hey there, i know you're not that serious... i'm not angry or annoyed... i was actually laughing while i was reading your reply. should i feel flattered with what you said? truth is, i didn't take it seriously good luck on making him loves you!
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